Contact

PRINTLABS SUPPORT

Get in Touch

Have a question about custom printing, an existing order, or need help choosing the right option? We're here to help.

Let’s Talk

Need help with an order or custom printing? Send us a message and we’ll get back to you as soon as possible.

EMAIL

[email protected]

LOCATION

Melbourne, Victoria, Australia

Response Time

Usually within 1 business day

Business Hours

Monday – Friday · 9:00 AM – 5:00 PM Saturday · By appointment Sunday · Closed

Planning a Larger Order?

Need staff uniforms, event shirts, promotional apparel or a larger custom order? Tell us what you need and we'll help you find the best printing option.

06 — FAQ

Questions, answered.

How quickly will you respond?

We aim to respond to most enquiries within one business day.

Can I contact you about an existing order?

Yes. Include your order number in your message so we can locate your order quickly.

Do you offer bulk printing?

Yes. We can help with staff uniforms, events, promotional clothing and other larger orders. Send us your quantity, garment requirements and artwork for a quote.

What artwork formats do you accept?

PNG, JPG, PDF and SVG files are accepted. High-resolution artwork or vector files usually produce the best printing results.

Can I see a mockup before printing?

Absolutely. Every order includes a free digital mockup for your approval before we start production.

Do you offer pickup?