Print Labs – Shipping Policy

Effective Date: July 2026

1. Order Processing

Orders enter production after payment has been received and all order details have been finalised. Production timeframes shown on our website are estimates only and may vary during busy periods.

2. Dispatch

Completed orders are dispatched using our selected courier partners. Tracking details will be provided where available once your order has been shipped.

3. Delivery Timeframes

Delivery estimates are provided as a guide only. Standard shipping within Australia generally takes 2–7 business days. Print Labs cannot guarantee delivery by a specific date unless agreed in writing.

4. Shipping Delays

We are not responsible for delays caused by courier networks, public holidays, severe weather, customs, industrial action, or other events beyond our reasonable control.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply if a parcel is returned due to incorrect address details.

6. Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us within seven (7) days. We will assist with the courier investigation and provide a remedy where required under Australian Consumer Law.

7. Risk and Ownership

Ownership remains with Print Labs until payment is received in full. Risk passes to the customer upon delivery to the address provided at checkout.

8. Australian Consumer Law

Nothing in this Shipping Policy excludes or limits your rights under the Australian Consumer Law.